Terms and conditions of sale (software)
1.We operate a cleared funds policy prior to shipping any goods.
All software licences are delivered via email within an agreed timescale.
Any claim for short supply must be advised of in writing within 7 days of the delivery date. No claim for loss due to short supply delivery will be granted if the Customers claims are outside of the 7 days time limit. Your statutory rights are not affected.
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you to allow us to process your order and provide you with our best possible service.
The type of information we will collect about you includes:
* your name
* company name and address
* company telephone number
* company email address
* how you found our web site (ie referral, search engine)
We do not store sensitive information such as banking details.
Please contact us in writing before returning your items for a returns authorisation number. Goods returned without prior authorisation from ourselves will NOT be accepted.
Any orders we receive which are then cancelled by the customer for any reason and/or ordered in error are subject to a 50% restocking fee. This will be deducted from the original purchase value before crediting the customer.
We do not accept any liability (and hereby exclude all liability) for special, indirect or consequential losses of any kind or for any loss of profits, loss of revenue, loss of anticipated savings, loss of or corruption to data, loss or damage to goodwill, business or reputation (and in each case whether classified as direct or indirect and howsoever arising) when using any software licences purchased from our company.